We listened to you, and we are improving patient care at HealthSense Medical Centre Fairview Green.
We carried out a patient survey (the Practice Accreditation and Improvement Survey) and asked for your honest opinions on the service we provide. We listened to your concerns and have taken the following actions to make improvements to patient care where you feel it would be most useful:
What you told us
What have we done
|Wait Times||Informed you of our appointment types and required booking times. You will find this information on our website and on our waiting room screen|
|Information on staying healthy||Informed you of our appointment types and required booking times. You will find this information on our website and on this screen|
|Seeing Doctor of your choice||Our staff will check when making a booking “who is your regular Doctor”|
Thank you for taking the time out to complete our survey and invite you to continue with your feedback